{"id":1403,"date":"2026-01-08T12:59:15","date_gmt":"2026-01-08T12:59:15","guid":{"rendered":"https:\/\/www.ideo-nl.com\/en\/?post_type=expertises&#038;p=1403"},"modified":"2026-03-25T16:06:32","modified_gmt":"2026-03-25T16:06:32","slug":"field-service-management","status":"publish","type":"expertises","link":"https:\/\/www.ideo-nl.com\/en\/expertises\/service-management\/field-service-management\/","title":{"rendered":"Field Service Management"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-light-blue-color has-dark-blue-background-color has-text-color has-background has-link-color wp-elements-896b45c2dfb64f364a6372433db03aff is-layout-flow wp-block-column-is-layout-flow\">\n\n<!--  \/ service \\ -->\n<div id=\"anchor-links-block_0a823fc672ef4d9db3a4228ef9fc8eaa\" class=\"anchor-links\">\n\n<div class=\"anchor_links inner\"><div class=\"anchor_nav_item\"><a class=\"anchor_nav_link\" href=\"#solutions\">Solutions<\/a><\/div><div class=\"anchor_nav_item\"><a class=\"anchor_nav_link\" href=\"#services\">Services<\/a><\/div><div class=\"anchor_nav_item\"><a class=\"anchor_nav_link\" href=\"#cases\">Cases<\/a><\/div><div class=\"anchor_nav_item\"><a class=\"anchor_nav_link\" href=\"#expert\">Ask our expert<\/a><\/div><\/div>    \n         \n\n         \n                        \n\n                      \n\n                  \n\n            <!--  \\ service \/ -->\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-6da497cf wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:14%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>The right support<br><\/strong><\/h2>\n\n\n\n<p class=\"paragraph\">Without access to accurate information, additional trips and unnecessary downtime quickly arise. Technicians can only act effectively with digital, mobile support that focuses on completeness and data accuracy. Moreover, in environments where downtime directly leads to production losses or contractual penalties, it is critical that service technicians can make decisions on-site.<\/p>\n\n\n\n<p class=\"paragraph\">The results of a well-designed field service process include higher first-time fix rates and reduced administrative workload. This also allows field teams to fully focus on what they do best. In industries where reliability and predictability are essential, this directly contributes to higher asset availability and better compliance with service agreements. This allows you to make more efficient use of your capacity.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Many organizations recognize challenges such as:<\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-circles has-white-color has-text-color has-link-color wp-elements-74a9b01fda5fd9d1e75d0e068c297361\">\n<li>additional trips due to missing materials or documentation;<\/li>\n\n\n\n<li>outdated information on asset condition, risks, or safety instructions;<\/li>\n\n\n\n<li>administrative tasks that are performed late or incompletely;<\/li>\n\n\n\n<li>dependence on remote phone-based support;<\/li>\n\n\n\n<li>limited connectivity or synchronization issues on-site.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:14%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-6da497cf wp-block-columns-is-layout-flex\" id=\"solutions\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Our solutions<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center paragraph\">Mobile, integrated access to SAP and asset information enhances service quality, safety, and efficiency on site.<\/p>\n\n\n\n<p class=\"has-text-align-center paragraph\">Explore the solutions that support this approach:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-093b9794 wp-block-columns-is-layout-flex\" style=\"padding-bottom:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--50);flex-basis:100%\">\n\n<div id=blogpost-selector-block_e32c0aceb03466cc5a8be7aaf74b80b5 class=\"blogpost-selector\">\n \n<div class=\"discover centered \">\n    \n    <div class=\"discover-holder\"><div class=\"discover-column\"><a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-field-service-management-fsm\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Field-Service-Management-1-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Field-Service-Management-1-1024x683.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Field-Service-Management-1-300x200.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Field-Service-Management-1-768x512.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Field-Service-Management-1.jpg 1215w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">SAP Field Service Management (SAP FSM)<\/div><i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"discover-column\"><a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-s4hana-asset-management-for-resource-scheduling-rsh\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/RSH-1-1024x682.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/RSH-1-1024x682.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/RSH-1-300x200.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/RSH-1-768x511.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/RSH-1-1536x1022.jpg 1536w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/RSH-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">SAP S\/4HANA Asset Management for Resource Scheduling (SAP RSH)<\/div><i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"discover-column\"><a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-service-asset-manager-ssam\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SSAM-1-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SSAM-1-1024x683.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SSAM-1-300x200.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SSAM-1-768x512.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SSAM-1-1536x1024.jpg 1536w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SSAM-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">SAP Service &amp; Asset Manager (SSAM)<\/div><i class=\"icon-arrow\"><\/i><\/a><\/div><\/div><\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-093b9794 wp-block-columns-is-layout-flex\" style=\"padding-bottom:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--50);flex-basis:100%\">\n\n<div id=blogpost-selector-block_07689c8d0eb21fdc1b1f7a9ee85fb462 class=\"blogpost-selector\">\n \n<div class=\"discover centered \">\n    \n    <div class=\"discover-holder\"><div class=\"discover-column\"><a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-fiori\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-fiori-1-1024x768.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-fiori-1-1024x768.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-fiori-1-300x225.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-fiori-1-768x576.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-fiori-1.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">SAP Fiori<\/div><i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"discover-column\"><a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/augmented-reality-teamviewer\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"693\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/TeamViewer-1-1024x693.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/TeamViewer-1-1024x693.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/TeamViewer-1-300x203.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/TeamViewer-1-768x520.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/TeamViewer-1-1536x1040.jpg 1536w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/TeamViewer-1.jpg 1564w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">Augmented Reality with TeamViewer<\/div><i class=\"icon-arrow\"><\/i><\/a><\/div><\/div><\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-e6fc615c wp-block-columns-is-layout-flex\" id=\"services\" style=\"padding-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Our services<br><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center paragraph\">Our services are always centered around one mission: helping organizations and their people grow further in their technical environment. We draw energy not only from systems, but especially from teams that are getting stronger in their day-to-day work. In sectors where processes run 24\/7 or maintenance must be carried out within tight time frames, continuous support is essential to ensure continuity.<\/p>\n\n\n\n<p class=\"has-text-align-center paragraph\">We offer the following services:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-32417d1f wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<div id=blogpost-selector-block_3cfa3eb30c29d17cb5d88b53c1e2897b class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/services\/sap-licences\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-Licentie-Service.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-Licentie-Service.jpg 1000w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-Licentie-Service-300x200.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/SAP-Licentie-Service-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/div><div class=\"card-discover-text\">SAP Licence Service<div class=\"description\">What licenses do you need for your planned growth? As a strategic SAP partner, we offer honest, future-oriented advice about the licenses you need.<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<div id=blogpost-selector-block_97d0ad9304a2503393d7c78f5034dc05 class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/services\/sap-consultancy\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/sap-consultancy-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/sap-consultancy-1024x683.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/sap-consultancy-300x200.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/sap-consultancy-768x512.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/sap-consultancy.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">SAP Consultancy<div class=\"description\">With our quick scan, we provide clear insight into existing processes and identify opportunities for improvement. Based on these findings, we support organizations with targeted process optimization, enabling workflows to be structured more efficiently. Through SAP integrations, we ensure seamless connectivity between SAP and other systems. This results in a future-proof environment in which service and maintenance processes operate reliably and efficiently.<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<div id=blogpost-selector-block_d374660676ffa24d59bb92c4486a6ae9 class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/services\/sap-support\/\" class=\"card-discover\"><div class=\"card-discover-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/support-1024x576.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/support-1024x576.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/support-300x169.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/support-768x432.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/support.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"card-discover-text\">SAP Support<div class=\"description\">Your system always works optimally with our SAP support. We support you reactively, as well as proactively.<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-white-color has-dark-blue-background-color has-text-color has-background has-link-color wp-elements-ecef4ae38dfa920e3ad51521a14a655c is-layout-flex wp-container-core-columns-is-layout-9c096309 wp-block-columns-is-layout-flex\" id=\"cases\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-light-blue-color has-text-color has-link-color wp-elements-2aa0c6dad3523d2f590603c84d4c8a41\">For these companies, we apply our expertise<\/h2>\n\n\n\n<p class=\"has-text-align-center paragraph\">Curious about how we work?<\/p>\n\n\n\n<p class=\"has-text-align-center paragraph\">Read a selection of our <a href=\"https:\/\/www.ideo-nl.com\/en\/cases\/\" id=\"https:\/\/www.ideo-nl.com\/en\/cases\/\" target=\"_blank\" rel=\"noreferrer noopener\">cases<\/a> and get a sense of the impact our people and SAP solutions make across different industries.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n<\/div>\n\n\n\n\n<!--  \/ service \\ -->\n<div id=\"case-slider-large-block_c1796eac58b3c05e910d70df67b4bec9\" class=\"case-slider-large post-type-archive-referenties\">\n\n<div class=\"service inner centered \"><div class=\"js-service-slider-nav swiper\"><div class=\"swiper-wrapper\"><div class=\"swiper-slide\"><div class=\"service-slide-nav\">Eneco<\/div><\/div><div class=\"swiper-slide\"><div class=\"service-slide-nav\">Brabant Water<\/div><\/div><div class=\"swiper-slide\"><div class=\"service-slide-nav\">Kiremko<\/div><\/div><div class=\"swiper-slide\"><div class=\"service-slide-nav\">ERIKS<\/div><\/div><div class=\"swiper-slide\"><div class=\"service-slide-nav\">Vitens<\/div><\/div><\/div><\/div><div class=\"js-service-slider swiper\"><div class=\"swiper-wrapper\"><div class=\"swiper-slide\"><div class=\"grouped-content-block\"><div class=\"card-service\"><div class=\"card-service-text\"><h2>The experts at Ideo have launched a successful mobile app together with our technicians and IT colleagues.<\/h2><p>Energy company Eneco is furthering its digitization efforts for their service and maintenance process with SAP Service &amp; Asset Manager (SSAM). The implementation of SSAM contributes to the rapid professionalization of the entire service and maintenance process.<\/p><a href=\"https:\/\/www.ideo-nl.com\/en\/case\/implementation-ssam-eneco\/\" class=\"button\"><span>Read more<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"card-service-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Monteur-Eneco-1-1024x576.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Monteur-Eneco-1-1024x576.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Monteur-Eneco-1-300x169.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Monteur-Eneco-1-768x432.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Monteur-Eneco-1-1536x864.jpg 1536w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Monteur-Eneco-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"partner_logo\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Eneco-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Eneco-150x150.png 150w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Eneco.png 200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"swiper-slide\"><div class=\"grouped-content-block\"><div class=\"card-service\"><div class=\"card-service-text\"><h2>Brabant Water benefits from digitized maintenance with SSAM<\/h2><p>Read this interview with Kees Lombarts to find out how the implementation of SSAM led to more reliable data, a foundation for future predictive maintenance, and greater job satisfaction for technicians.<\/p><a href=\"https:\/\/www.ideo-nl.com\/en\/case\/brabant-water-benefits-from-digitized-maintenance-with-sap-service-asset-manager\/\" class=\"button\"><span>Read more<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"card-service-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/Succesverhaal-Brabant-Water-1.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/Succesverhaal-Brabant-Water-1.jpg 1000w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/Succesverhaal-Brabant-Water-1-300x200.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2026\/03\/Succesverhaal-Brabant-Water-1-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><div class=\"partner_logo\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/brabant-water-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/brabant-water-150x150.png 150w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/brabant-water.png 200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"swiper-slide\"><div class=\"grouped-content-block\"><div class=\"card-service\"><div class=\"card-service-text\"><h2>The technicians now have more live communication options, and the quality of administration is increasing.<\/h2><p>Kiremko professionalized their international service process with SAP FSM. Work planners, mechanics and customers of Kiremko now benefit from the solution.<\/p><a href=\"https:\/\/www.ideo-nl.com\/en\/case\/implementation-sap-fsm-kiremko\/\" class=\"button\"><span>Read more<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"card-service-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"509\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/beeld_kiremko_v4.06-scaled-1920x955-c-default-1024x509.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/beeld_kiremko_v4.06-scaled-1920x955-c-default-1024x509.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/beeld_kiremko_v4.06-scaled-1920x955-c-default-300x149.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/beeld_kiremko_v4.06-scaled-1920x955-c-default-768x382.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/beeld_kiremko_v4.06-scaled-1920x955-c-default-1536x764.jpg 1536w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/beeld_kiremko_v4.06-scaled-1920x955-c-default.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"partner_logo\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/kiremko-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/kiremko-150x150.png 150w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/kiremko.png 200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"swiper-slide\"><div class=\"grouped-content-block\"><div class=\"card-service\"><div class=\"card-service-text\"><h2>Thanks to the close cooperation, the SAP FSM implementation went smoothly and successfully.<\/h2><p>With the field service package SAP FSM, the planning for the service activities has become complete and clear. In addition, the mechanics have a tool with the mobile app to easily view and register their activities.<\/p><a href=\"https:\/\/www.ideo-nl.com\/en\/case\/sap-fsm-implementation-eriks\/\" class=\"button\"><span>Read more<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"card-service-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-1024x672.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-1024x672.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-300x197.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-768x504.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-1536x1008.jpg 1536w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"partner_logo\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-150x150.png 150w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-300x300.png 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-768x768.png 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS.png 1000w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"swiper-slide\"><div class=\"grouped-content-block\"><div class=\"card-service\"><div class=\"card-service-text\"><h2>Thanks to the excellent collaboration within the project team and Ideo&#8217;s approach, we were able to deliver this project on time, within budget, and with the desired scope.<\/h2><p>Ideo implements SAP Field Service Management and Ideo Mobile Forms integrated with S\/4HANA Service at the Network Management &amp; Delivery department within Vitens.<\/p><a href=\"https:\/\/www.ideo-nl.com\/en\/case\/implementation-sap-fsm-integration-s4hana-service\/\" class=\"button\"><span>Read more<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"card-service-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Vitens-Pierre-Basten-9-1-1024x445.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Vitens-Pierre-Basten-9-1-1024x445.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Vitens-Pierre-Basten-9-1-300x131.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Vitens-Pierre-Basten-9-1-768x334.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/Vitens-Pierre-Basten-9-1.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"partner_logo\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/vitens-fc-be-e1685538265790-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/vitens-fc-be-e1685538265790-150x150.png 150w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/vitens-fc-be-e1685538265790.png 200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"swiper-pagination\"><\/div><\/div>    \n         \n\n         \n                        \n\n                      \n\n                  \n\n            <!--  \\ service \/ -->\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"expert\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<!--  \/ service \\ -->\n<div id=\"wide-cta-footer-block-block_b87504e1812ea44de8c8debcf8dd58d4\" class=\"wide-cta-footer-block\"><div class=\"request centered\"><div class=\"holder\"><div class=\"request-arrow\"><img decoding=\"async\" src=\"\/wp-content\/themes\/basematic\/assets\/images\/layer.svg\" alt=\"Ideo background icon\"><\/div><div class=\"request-text\"><div class=\"request-title\">Ask our expert your question<\/div><p>Get in touch with our team. They will be happy to improve and optimize your field service management processes.<\/p><p>Call Mark<br\/><a class=\"phone-link\" href=\"tel:+31651641486\">+31 (0)6 51 64 14 86<\/a><\/p><a href=\"https:\/\/www.ideo-nl.com\/en\/contact\/\" target=\"_self\" class=\"button\"><span>Ask your question<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><div class=\"request-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"751\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/mark.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/mark.png 500w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/mark-200x300.png 200w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n","protected":false},"featured_media":277,"parent":1387,"menu_order":0,"template":"","meta":[],"class_list":["post-1403","expertises","type-expertises","status-publish","has-post-thumbnail","hentry"],"acf":{"custom_title":"Field Service Management","custom_image":"","description":"The results of a well-designed field service process are higher first-time fix rates and less administrative pressure. 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