{"id":276,"date":"2024-06-17T16:47:00","date_gmt":"2024-06-17T16:47:00","guid":{"rendered":"https:\/\/www.ideo-nl.com\/en\/?post_type=oplossing&#038;p=276"},"modified":"2025-03-18T14:57:18","modified_gmt":"2025-03-18T14:57:18","slug":"sap-field-service-management-fsm","status":"publish","type":"oplossing","link":"https:\/\/www.ideo-nl.com\/en\/solution\/sap-field-service-management-fsm\/","title":{"rendered":"SAP Field Service Management (SAP FSM)"},"content":{"rendered":"\n<div class=\"wp-block-columns alignwide has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-a1383269 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Optimal service process<\/strong><\/h2>\n\n\n\n<p class=\"paragraph\">The planner overview is an important part of this solution. The planning board features an intuitive user interface with a geographical map and planning proposals and algorithms. Choose manual, assisted, or fully automatic scheduling.<\/p>\n\n\n\n<p class=\"paragraph\">Increase your first-time fix rate by always making the right information available to your technicians via the SAP FSM mobile app. You can also use mobile forms for feedback on the asset your technician has serviced or maintained.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-b3b5ee10 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<h2 class=\"wp-block-heading\"><strong>FSM extensions for your specific processes<\/strong><\/h2>\n\n\n\n<p class=\"paragraph\">SAP Field Service Management is complete software, but extensions allow you to tailor it even better to your niche processes. Extensions are custom-made mini-applications from Ideo, which are displayed on a number of predefined screen areas in SAP FSM. This way, your software adds even more value.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);flex-basis:80%\">\n<h2 class=\"wp-block-heading\"><strong>Get started with our Solution Package<\/strong><\/h2>\n\n\n\n<p class=\"paragraph\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--40)\">Use the standard SAP Field Service Management solution quickly and optimally with the FSM 360 Solution Packages from Ideo. Tailored to your wishes. Our packages are specially configured for customer-oriented or more asset-driven organizations.<\/p>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\" class=\"wp-block-list is-style-large-checkboxes\">\n<li>Fast<\/li>\n\n\n\n<li>Fixed price<\/li>\n\n\n\n<li>Low risk<\/li>\n\n\n\n<li>Straightforward<\/li>\n\n\n\n<li>Scalable<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n\n<!--  \/ service \\ -->\n<div id=\"wide-quote-block-block_84ab18cea5ae945f1eeed05b6e36d32e\" class=\"wide-quote-block\"><div class=\"news centered\"><div class=\"news-holder\"><div class=\"news-text\"><div class=\"news-paragraph\">To deploy our service engineers more efficiently, we were looking for a mobile and planning solution that integrates with SAP CS.<\/div><h4>ERIKS<\/h4><a target=\"_self\" href=\"\/en\/reference\/sap-fsm-implementation-eriks\/\" class=\"link\">SAP Field Service Management implementation <i class=\"icon-arrow\"><\/i><\/a><div class=\"news-quote\"><img decoding=\"async\" src=\"assets\/images\/quote.svg\" alt=\"\"><\/div><\/div><\/div><div class=\"news-bg\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1313\" src=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1.jpg 2000w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-300x197.jpg 300w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-1024x672.jpg 1024w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-768x504.jpg 768w, https:\/\/www.ideo-nl.com\/en\/wp-content\/uploads\/sites\/2\/2025\/01\/ERIKS-1-1536x1008.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-columns alignwide has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-e6fc615c wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Related products<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-a7cd35b3 wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=blogpost-selector-block_99fa6f42f13b3de15f8fd4abbf0811f1 class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-service-asset-manager-ssam\/\" class=\"card-discover no-image\"><div class=\"card-discover-text\">SAP Service &amp; Asset Manager (SSAM)<div class=\"description\">Thanks to the SAP Service &amp; Asset Manager (SSAM) app, you can more easily process service and maintenance jobs. The app, which also works offline, offers your employees all relevant information for implementation and reporting.\r\n\r\n<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=blogpost-selector-block_7387e7208e23a43ebb3ec8517bfbbfab class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-s4-service\/\" class=\"card-discover no-image\"><div class=\"card-discover-text\">SAP S\/4 Service<div class=\"description\">SAP S\/4 Service is the new service backend that can be used during all steps of your service management process.\r\n\r\n<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=blogpost-selector-block_cc1629211132b5f7854c0705a427f0c9 class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-s4hana\/\" class=\"card-discover no-image\"><div class=\"card-discover-text\">SAP S\/4HANA<div class=\"description\">SAP S\/4HANA, SAP\u2019s latest platform, has proven itself a kickstarter for innovation. If you want to transform into an intelligent company that stays ahead of the competition, migrating to this solution is an important step.\r\n\r\n<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=blogpost-selector-block_4f4f4fb1eb56462a040952b428bca9ca class=\"blogpost-selector static\">\n \n    \n    <a href=\"https:\/\/www.ideo-nl.com\/en\/solution\/sap-service-cloud\/\" class=\"card-discover no-image\"><div class=\"card-discover-text\">SAP Service Cloud<div class=\"description\">Provide fast, personalized customer service and increase the efficiency of your service organization. The SAP Service Cloud solution connects customer contacts from different channels. This allows you to create a consistent service experience across every contact channel and realize optimal customer satisfaction.\r\n\r\n<\/div><\/div><i class=\"icon-arrow\"><\/i><\/a><\/div>\n\n\n<\/div>\n<\/div>\n\n\n\n\n<!--  \/ service \\ -->\n<div id=\"wide-cta-footer-block-block_43c7accc7b340a8fe3fdcf9d4a341dde\" class=\"wide-cta-footer-block\"><div class=\"request centered\"><div class=\"holder\"><div class=\"request-text\"><div class=\"request-title\">Ask your question to our experts<\/div><p>Get in touch with our team. They are more than willing to enhance and optimize your service &amp; asset management processes.<\/p><a href=\"\/en\/contact\/\" target=\"_self\" class=\"button\"><span>Ask your question<\/span> <i class=\"icon-arrow\"><\/i><\/a><\/div><\/div><\/div><\/div>","protected":false},"featured_media":277,"menu_order":0,"template":"","meta":[],"oplossing_cat":[4,6,7,8],"class_list":["post-276","oplossing","type-oplossing","status-publish","has-post-thumbnail","hentry","oplossing_cat-asset-management","oplossing_cat-mobility","oplossing_cat-planning","oplossing_cat-service-management"],"acf":{"custom_title":"","custom_image":"","description":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SAP Field Service Management | SAP Planning | Ideo<\/title>\n<meta name=\"description\" content=\"Improve your service process with SAP Field Service Management: from customer contact to the handling of service and 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