'Maintenance & predictability' From reactive maintenance to predictable asset performance
Watch our short webinar series and discover how the various nodes are interconnected and either reinforce or hinder one another.
Watch our short webinar series and discover how the various nodes are interconnected and either reinforce or hinder one another.
Your maintenance costs are rising, whilst your investment budget is under pressure. Maintenance requirements also change as your assets remain in use for longer. By gaining a better understanding of the condition and performance of your assets, you can plan maintenance more effectively and reduce risks.
Many organisations lack real-time insight into the performance and condition of their assets. As a result, maintenance is often only carried out once a fault has occurred, leading to rising costs. Yet it is precisely this insight that is needed to make maintenance predictable and to manage it in a targeted manner, focusing on aspects such as performance or risks.
This issue affects the entire supply chain:


You are managing maintenance without a full understanding of the condition of your assets. This makes it difficult to strike the right balance between factors such as risks and service life.

As there is a lack of accurate data on assets, it is difficult to predict how long it will take to resolve faults. It is challenging to draw up an efficient schedule that takes into account planned maintenance and customer appointments.
In practice, we see that organisations with the right insights into asset performance make all the difference. As Jeroen van Nijnatten – Practice Lead for Asset Management – puts it:
“Maintenance is under unprecedented pressure in many organisations. Costs for energy, materials and staff, for example, are rising. At the same time, assets are being kept in service for longer, leading to an increase in breakdowns and more frequent unplanned downtime. As a result, many organisations remain stuck in a cycle of reactive maintenance. They take action too late, only once things have already gone wrong. As well as high costs, this also leads to unexpected downtime and disruptions to your schedule.”
“It is precisely in a market where maintenance costs are rising and investment is under pressure that a data-driven approach is crucial. With reliable master data and real-time insights, asset managers are better able to determine when maintenance is genuinely necessary and when replacement is the more cost-effective option. This enables them to allocate budgets more effectively. It prevents unnecessary costs and extends the lifespan of assets.”
“Master data therefore lays the foundation, but asset performance management then takes it a step further. Together, they make it possible to optimise assets throughout their entire lifecycle: from acquisition to replacement. Would you like to find out more about how to manage and optimise the entire lifecycle of assets? Then look out for more information soon on our knowledge page about Asset Lifecycle Management.”


“By gaining continuous insight into the performance and condition of assets, you can develop a way of working that allows you to base your decisions on facts. Organisations that take this step can then also harness the full potential of digitalisation and AI as a means of better managing the factors that matter most to them. In doing so, you also strengthen your competitive position.”
Would you like to explore this in more detail? During the ‘Power up your SAP chain’ event, Twence will demonstrate how a robust maintenance strategy, supported by the 9-phase model and SAP Fiori, contributes to a successful transition.

Beneath these nodes lies the IT landscape that connects everything. Following an S/4HANA transition, many organisations struggle with challenges such as making the standard user-friendly, for example through (Fiori) app development and extensions. Furthermore, flexibility often proves difficult to achieve: a cluttered core makes systems less manageable and limits upgradeability. Systems also frequently fail to integrate sufficiently with one another, slowing down processes and making it increasingly difficult to implement changes.
This white paper demonstrates how organisations can make the transition from a fragmented system landscape to a robust IT foundation for the supply chain. It focuses on how to achieve coherence between process, data and technology within Service & Asset Management, with platforms such as SAP BTP playing a key role.

For many asset managers, maintenance still feels like reacting rather than taking the lead. Faults often only become apparent once they are already having an impact, or maintenance does not reflect the actual condition of the assets. Furthermore, decisions are often made on the basis of limited insight.
We help you understand where this stems from and how things can be improved. With our asset management expertise and in-depth knowledge of SAP products, we ensure that, through greater coherence, you can once again focus on factors such as performance and risks. This leads to fewer surprises and better decisions.
Explore our products and areas of expertise:

From disjointed links to a robust SAP chain. Be inspired by real-life stories from organisations such as the Ministry of Defence, Twence and Croonwolter&dros, and discover how to create greater cohesion between processes, data and systems.
