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Ideo Appointment Booking makes it so clients and employees can plan, re-plan, and cancel their appointments themselves. Based on current availability accessible timeslots are displayed. After selecting the desired timeslot, the appointment is directly blocked on the plan board. If desired that same appointment can be re-scheduled or cancelled.

This product can immediately be used in SAP and integrated in a webpage or other program.

Details

Users:

  • Call centre & back-office employees
  • Clients (Self Service)
  • Planners

Advantages:

  • Appointment timeslots can be displayed in accordance with your corporate identity.
  • The client decides:
    • The client chooses the timeslot that suits them best
    • The client re-schedules or cancels the appointment if needed
  • Planning is always current and immediately updated.
  • You economise on work preparation

What others say about Ideo

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