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Service & Asset Management and Business Technology

For more than 25 years, our people have worked with organizations in sectors where service teams, maintenance departments, and IT work ever more closely together. This includes processes around asset data, the digitization of work processes, and the realization of predictive maintenance – often in environments with 24/7 operations or critical infrastructure. Learn more about our areas of expertise:

Discoverour areas of expertise

Service Management

Service organizations are under pressure because your customers expect reliable service and fast, clear follow-up. At the same time, you want to keep processes efficient and prevent errors. This requires a well-functioning chain, from customer contact to on-site execution.

Business Technology

Business wants to digitize and innovate faster, while IT wants a manageable and compliant landscape. The SAP BTP platform offers a solution.

Asset Management

Asset-intensive organizations need to keep their facilities safe and cost-efficient. This requires reliable data, clear processes, and control over the entire lifecycle. In practice, this often proves more difficult because data is scattered, maintenance plans do not always match reality, or decisions are sometimes made with limited or incomplete information.