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Cost savings and time savings

That means you need to make all the necessary information available properly and clearly. In addition, the organizations visited by your technicians also want to be able to act quickly and be aware of your planning and activities. 

It makes sense to rely on a service management solution that brings time and cost savings. This requires long-term focus and knowledge of the market. The shortage of technical personnel also plays an important role, as do many other challenges you may face in the service industry.

They preceded you

The word ERIKS, written in bold, blue uppercase letters, is displayed prominently against a white background.
Eneco logo featuring red and orange bubbles to the left of the red "Eneco" text, on a white background.
A logo displaying the dark grey text "first impression®" above "audiovisueel," alongside a red diamond graphic with vertical black arrows, all on a white background.
A logo featuring "van gestel" in grey, within a horizontal oval. Below, "GROOTKEUKENTECHNIEK" is written in light blue text.

Quick scan

During the quick scan we map out your current processes and future needs. This gives you a quick insight into pain points and opportunities for improvement.

More about our quick scan
Two men conversing in a modern office hallway. One holds a blue folder, the other a white mug labeled "video". This represents good field service management collaboration.

Featured solutionsfor this industry

A smiling worker in a blue hard hat and plaid shirt holds a tablet, standing beside a white field service management van.

SAP S/4 Service

This solution helps organizations manage customer relationships and all steps of the service management process. The solution supports setting up and executing functions and processes for presales, service order management, and customer interactions.

More about SAP S/4 Service

SAP Field Service Management (SAP FSM)

This cloud supports the entire service process: from customer contact to the handling of service and maintenance orders in the field. With the SAP FSM planning board and mobile app, you increase efficiency, share relevant information with technicians and improve the customer experience.

More about SAP FSM
Two smiling field service management technicians in "MTW" orange jackets collaborate in a vehicle. One types on a "Panasonic" laptop mounted on the dashboard.