Asset Maintenance in SAP | Expertise

Control, Predictability, and Efficiency

In practice, teams often face limitations such as missing (reliable) data, fragmented systems, or ad-hoc work allocation. This leads to unnecessary downtime and higher operational costs. It also increases complexity in environments where maintenance must be performed outside production hours, within strict windows, or across geographically dispersed assets.

Digital tools provide control. Insight into asset condition, material availability, and workflow enables maintenance to be predictable and efficient. This allows you to carry out work at the right time with minimal disruption to operations. This results in fewer reactive interventions and better utilization of capacity. Increased compliance is also critical in sectors where performance and safety are highly dependent on consistent asset operation.

Many maintenance and asset teams face challenges such as:

ad-hoc interventions due to a lack of structured maintenance planning;
limited availability of technicians, equipment, or materials;
reactive handling of failures without insight into causes or trends;
time-based rather than condition-based maintenance;
limited reporting and feedback for optimization.

Solutions that work

By executing maintenance in a data-driven, structured, and centralized way, you can improve reliability, safety, and efficiency throughout the entire asset lifecycle.

Explore the solutions that make this possible:

Two smiling field service management technicians in orange safety gear. One operates a Panasonic laptop in a vehicle, while the other watches. His vest reads "WITTENBEEK".

SAP Field Service Management (SAP FSM)

A technician in an orange hard hat routes a thick black cable through metal trays filled with wires, managing installations in an industrial ceiling. This demonstrates **field service management**.

SAP S/4HANA Asset Management for Resource Scheduling (SAP RSH)

A **field service management** technician in a hard hat inspects a tablet amidst factory machinery with red springs and "AA" warning labels, alongside storage shelves.

SAP Service & Asset Manager (SSAM)

A person in an orange safety vest types on a silver laptop, managing site operations at a construction site with cranes and unfinished buildings, ideal for field service management.

SAP Fiori

A field service management technician wearing smart glasses and a safety vest uses a tablet (AVION, 00:00:23) for remote assistance on large blue industrial machinery.

Augmented Reality with TeamViewer

Two engineers in hard hats utilize digital tools for **asset management**; one uses a tablet, the other views CAD designs on dual monitors in a factory setting.

SAP Enterprise Asset Management (SAP EAM)

Our services

Our services are always centered around one mission: helping organizations and their people grow further in their technical environment. We draw energy not only from systems, but especially from teams that are getting stronger in their day-to-day work. In sectors where processes run 24/7 or maintenance must be carried out within tight time frames, continuous support is essential to ensure continuity.

We offer the following services:

SAP Licence Service

What licenses do you need for your planned growth? As a strategic SAP partner, we offer honest, future-oriented advice about the licenses you need.

SAP Consultancy

With our quick scan, we provide clear insight into existing processes and identify opportunities for improvement. Based on these findings, we support organizations with targeted process optimization, enabling workflows to be structured more efficiently. Through SAP integrations, we ensure seamless connectivity between SAP and other systems. This results in a future-proof environment in which service and maintenance processes operate reliably and efficiently.

SAP Support

Your system always works optimally with our SAP support. We support you reactively, as well as proactively.

For these companies, we apply our expertise

Curious about how we work?

Read a selection of our cases and get a sense of the impact our people and SAP solutions make across different industries.

Ardagh Group

Aspen

Twence

Brabant Water

Eneco

With SAP Service & Asset Manager, we’re ready for the future.

The implementation of SSAM led to improved data quality and greater engagement among maintenance staff.

Glowing red-orange glass bottles are being shaped by field service management machinery within an industrial manufacturing plant. Text: FIELDCO S/720, © Ardagh Group.

10% increase in efficiency through trinity: optimization of preventive maintenance, SAP MRS, and SSAM

Read this interview with Theo Drost, former business process lead at Aspen, to find out how Aspen Oss increased its efficiency by 10% with its approach and focus.

Two field service management engineers walk through an industrial plant, conversing amidst rows of vertical pipes with blue-capped valves.

The aim was not only to replace the old package, but above all to achieve better predictability at the lowest possible costs.

In order to keep the many installations in top condition, Twence has been striving for predictable and manageable preventive maintenance for years. The fact that the old RCMO package had to be replaced was a good reason to re-examine the process together with Ideo. Read about the SAP ASPM implementation here.

Twence industrial **asset management** facility (green and red buildings) processes materials, nestled among green fields, roads, and large resource/waste piles.

The inspectors can easily perform inspection tasks with their mobile devices and send the collected inspection data directly back to the SAP back-end system.

Implementation of a paperless inspection process saves Brabant Water 250,000 A4 sheets. This was achieved with SAP MRS planning board and SAP mobile.

A **field service management** worker, wearing a "brabant Water" hard hat, places a "MÜLLER PE100 SDR11 NET" pipe into a trench. A colleague and excavator work at the construction site, with signs ("brabant Water", "suw...") and a container ("Voerman Nijmegen b.v. [...]"). A sheet on the ground reads "brabant Water water".

The experts at Ideo have launched a successful mobile app together with our technicians and IT colleagues.

Energy company Eneco is furthering its digitization efforts for their service and maintenance process with SAP Service & Asset Manager (SSAM). The implementation of SSAM contributes to the rapid professionalization of the entire service and maintenance process.