SAP Service & Asset Manager (SSAM)

Thanks to the SAP Service & Asset Manager (SSAM) app, you can more easily process service and maintenance jobs. The app, which also works offline, offers your employees all relevant information for implementation and reporting.

of the solution

Large number of features

The default app offers a large number of features. The most important SAP PM/CS functions can be used out-of-the-box after implementation.

Flexible adaptation to your own work process

The flexible app can easily be applied to your own work processes. The Mobile Development Kit (MDK) adds new features and fields.


Thanks to the cloud solution, you don't need to add new systems. Keep growing with new features that SAP adds structurally.

This solution allows the following employees to grow

Maintenance technician

Service staff

Warehouse employees

Team leaders

Optimal user experience

Your employees can do more to increase the lifespan of assets and optimize customer experience. In the background, synchronization with the back-end is automatically executed, at user-defined intervals.

You can always be assured of an optimal user experience. Not only due to the standard integration with SAP ECC and S/4HANA, but also because of the availability for Android, iOS, and Windows.

Get started with our SSAM Solution Package

Make optimal use of the SAP Service & Asset Manager solution with the Ideo SSAM Solution Package. Together we ensure an implementation that is tailored to your wishes and budget.

We have standard packages that start with the best practice standard, up to packages that are extended with Ideo add-ons with even more added value. Our solution package is specially configured for the different users you want to provide with a mobile application.

  • Fast
  • Fixed price
  • Low risk
  • Straightforward
  • Scalable

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Harness the power of Augmented Reality (AR) for service and maintenance. TeamViewer Frontline is an AR solution for technicians.

SAP Plant Maintenance (SAP PM)

Throughout the lifecycle of an asset, maintenance is an important phase, which requires considerable time. Manage this more easily with SAP Plant Maintenance (PM).

SAP S/4 Service

SAP S/4 Service is the new service backend that can be used during all steps of your service management process.

Ask your question to our experts

Get in touch with our team. They are more than willing to enhance and optimize your service & asset management processes.