SAP Field Service Management | SAP Planning

Optimal service process

The planner overview is an important part of this solution. The planning board features an intuitive user interface with a geographical map and planning proposals and algorithms. Choose manual, assisted, or fully automatic scheduling.

Increase your first-time fix rate by always making the right information available to your technicians via the SAP FSM mobile app. You can also use mobile forms for feedback on the asset your technician has serviced or maintained.

FSM extensions for your specific processes

SAP Field Service Management is complete software, but extensions allow you to tailor it even better to your niche processes. Extensions are custom-made mini-applications from Ideo, which are displayed on a number of predefined screen areas in SAP FSM. This way, your software adds even more value.

Get started with our Solution Package

Use the standard SAP Field Service Management solution quickly and optimally with the FSM 360 Solution Packages from Ideo. Tailored to your wishes. Our packages are specially configured for customer-oriented or more asset-driven organizations.