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At Ideo, we understand that optimizing your service and maintenance processes in SAP is essential to your success. Our people are ready to support you and get the most out of your SAP environment with selected SAP solutions.

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Een bouwopzichter in een oranje helm bedient een tablet voor efficiënt field service management terwijl hij op een stalen constructie van een bouwplaats zit.
SAP Dynamic Forms

SAP Dynamic Forms supports the digitisation of forms such as inspections, permits and checklists. Forms are managed centrally and integrated with SAP S/4HANA and SAP Service & Asset Manager (SSAM). They work both online and offline and enable data to be captured and processed directly within SAP processes.

The Golden Gate Bridge stretches across the water as traffic travels across the suspension bridge in a foggy setting, supported by advanced asset management and infrastructure.
SAP Linear Asset Management (LAM)

SAP Linear Asset Management (LAM) enables organizations to manage linear assets such as pipelines, cables, roads, and rail networks.

Within SAP S/4HANA, assets can be managed not only as individual objects but also based on their length and geographic location. Maintenance activities, inspections, and failures can be recorded at precise locations along an asset. Combined with SAP Asset Management, GIS integrations, and mobile solutions, SAP Linear Asset Management provides complete visibility into linear assets, from strategy to execution.

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SAP Extensions

Extensions add extra functionality to your SAP systems through compact, practical enhancements. They strengthen processes such as maintenance, service, planning, inspections, or execution without requiring complex changes to the SAP core.

This allows you to optimize processes in a way that fits your organization, while keeping a fully Clean Core and remaining upgrade-proof.

Rugged mountain landscape featuring cascading waterfalls and rocky slopes, valuable natural **assets** under a cloudy, misty sky.
SAP S/4HANA

SAP S/4HANA, SAP’s latest platform, has proven itself a kickstarter for innovation. If you want to transform into an intelligent company that stays ahead of the competition, migrating to this solution is an important step.

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SAP Plant Maintenance (SAP PM)

Throughout the lifecycle of an asset, maintenance is an important phase, which requires considerable time. Manage this more easily with SAP Plant Maintenance (PM).

Two smiling field service management technicians in orange safety gear. One operates a Panasonic laptop in a vehicle, while the other watches. His vest reads "WITTENBEEK".
SAP Field Service Management (SAP FSM)

The SAP Field Service Management (FSM) solution focuses on your entire service process: from customer contact to handling service and maintenance orders in the field. Increase efficiency, support technicians to the greatest extent possible, and realize optimal customer experiences.

A **field service management** technician in a hard hat inspects a tablet amidst factory machinery with red springs and "AA" warning labels, alongside storage shelves.
SAP Service & Asset Manager (SSAM)

Thanks to the SAP Service & Asset Manager (SSAM) app, you can more easily process service and maintenance jobs. The app, which also works offline, offers your employees all relevant information for implementation and reporting.

A person's hand interacts with a laptop displaying an **asset management** risk matrix, with industrial robotic arms welding in a blurred background. Text: Likelihood: Almost certain, Likely, Possible, Unlikely. Production consequences: < 2 hours, >2hours < 1..., 1 - 3 days, 3 - 25 days, > 25 days. Matrix values: 4.00, 12.00, 30.00, 108.00, 216.00; 3.00, 9.00, 27.00, 81.00, 162.00; 2.00, 6.00, 18.00, 54.00, 108.00; 1.00, 3.00, 9.00, 27.00, 54.00.
SAP Asset Performance Management (SAP APM)

With the SAP Asset Performance Management solution, you map the right balance between your assets’ performance, costs, and risks. Monitor the health of your assets through IoT data and gain more predictive insight using AI techniques.

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SAP BTP: App Development

Build new apps or extend standard SAP apps with SAP BTP. Make processes more user-friendly and efficient. Use the rich suite of capabilities, from pro-code tools to low-code/no-code tools.

Intricate metallic gears and cogs interlock within a complex clockwork mechanism, showcasing precision engineering critical for **asset management**.
SAP BTP: Automation

Automate repetitive tasks. This reduces errors and allows your employees to focus on activities where they can really add value. SAP BTP offers tools for this, such as SAP Build Process Automation.