Contact us
Menu

An optimal service and maintenance process

The planner overview is an important part of this solution. The planning board features an intuitive user interface with a geographical map, planning proposals and optimization algorithms. Choose manual, assisted or fully automatic scheduling.

Increase your first-time fix rate by always giving your technicians the right information through the SAP FSA mobile app. The app also works offline and shows the context of the asset alongside the job itself: location, technical data and maintenance history. Use mobile forms for structured feedback on the asset your technician services or maintains.

FSA extensions for your specific processes

SAP Field Service and Asset Management is complete software, but extensions allow you to tailor it even better to your niche processes. Extensions are custom-made mini-applications from Ideo, which are displayed on a number of predefined screen areas in SAP FSA. This way, your software adds even more value.

Get started with our Solution Package

Use the standard SAP Field Service and Asset Management solution quickly and optimally with the FSA 360 Solution Packages from Ideo. Tailored to your wishes. Our packages are specially configured for customer-oriented or more asset-driven organizations.

To deploy our service engineers more efficiently, we were looking for a mobile and planning solution that integrates with SAP CS.

ERIKS

SAP Field Service Management implementation
Two ERIKS technicians perform field service management, inspecting a "CONDENSER AIR EXTRACTION PUMP 10-PP-020" and "NASH" machinery with a tool kit in a factory. "LIVE" box.

Related products