Case Archive | Page 2 of 3

The new work order management makes the 180 technicians much more effective and data quality increases.

Ideo implements a new work order management system at Vitens Netbeheer & Levering.

Large blue tanks, gray pipes, and blue pumps convey fluids, arranged in rows within a clean industrial facility with a blue floor, optimized for **asset management**.

Thanks to the close cooperation, the SAP FSM implementation went smoothly and successfully.

With the field service package SAP FSM, the planning for the service activities has become complete and clear. In addition, the mechanics have a tool with the mobile app to easily view and register their activities.

Two ERIKS technicians perform field service management, inspecting a "CONDENSER AIR EXTRACTION PUMP 10-PP-020" and "NASH" machinery with a tool kit in a factory. "LIVE" box.

The word ERIKS, written in bold, blue uppercase letters, is displayed prominently against a white background.

Clear agreements, good communication and adjustments ensured that the project was completed on time, within budget and with very good quality.

Optimally deploying Mammoet's own technicians leads to great customer satisfaction and cost savings.

A worker in red overalls stands on the access stairs of a massive red MAMMOET LIEBHERR crane, framed by a vibrant blue sky. Text: MAMMOET, LIEBHERR, 006 5, ATTENTION.

A gray, stylized elephant silhouette stands above the red text "MAMMOET" on a white background, relevant for asset management.

The aim was not only to replace the old package, but above all to achieve better predictability at the lowest possible costs.

In order to keep the many installations in top condition, Twence has been striving for predictable and manageable preventive maintenance for years. The fact that the old RCMO package had to be replaced was a good reason to re-examine the process together with Ideo. Read about the SAP ASPM implementation here.

Twence industrial **asset management** facility (green and red buildings) processes materials, nestled among green fields, roads, and large resource/waste piles.

Together with Ideo's Mobile Quality Management (MQM) maintenance solution, it is possible to handle structured inspections, register maintenance data in the field, and digitize work orders in SAP, all on a mobile platform.

Strukton Rail is the largest full-service provider for rail systems in the Netherlands. Additionally, Strukton Rail operates in Europe, with branches in Belgium, Italy, Germany, Norway, and Sweden. With groundbreaking solutions in the field of rail infrastructure and rolling stock, they ensure a safe and reliable rail system.

Two workers perform field service management on a long yellow "Railinfra" track maintenance vehicle. It rests on a gravel railway track under a cloudy sky. Text: 54 000 kg, 58.0 t, 580.0 kN, 6 NOV, 12, AUF ZU, OPEN, AS.

The implemented solution is technically, functionally, and architecturally robust, allowing Pidpa's requirements and desires to be excellently met with this proven solution.

With the "Mobile Working" project, Pidpa has ensured that its field service employees from three different departments are equipped with one mobile solution.

A field service worker in a red hard hat and orange "pidpa water in beweging" shirt uses a rugged tablet at an excavation site with a mini-excavator.

The dark blue word "pidpa" in lowercase is accompanied by a curved, two-tone blue graphic (darker top, lighter bottom) resembling an "S" above its right, on white.

The highest standards in safety, reliability, efficiency, and sustainability in scheduling their employees.

Dutch Gasunie finds the ideal solution at Ideo to take the next step in efficient deployment planning.

Two field service management technicians wear "Safe @ Gasunie" overalls. One, wearing a "Gasunie" hard hat, hammers a "GASUNIE" stake. The other uses a "DELO DUP-200" surveying pole on a sandy construction site with a "Gasunie" car nearby.

Dark grey text "gasunie" in a unique lowercase sans-serif font, where letters subtly connect, displayed on a clean white background.

The inspectors can easily perform inspection tasks with their mobile devices and send the collected inspection data directly back to the SAP back-end system.

Implementation of a paperless inspection process saves Brabant Water 250,000 A4 sheets. This was achieved with SAP MRS planning board and SAP mobile.

A **field service management** worker, wearing a "brabant Water" hard hat, places a "MÜLLER PE100 SDR11 NET" pipe into a trench. A colleague and excavator work at the construction site, with signs ("brabant Water", "suw...") and a container ("Voerman Nijmegen b.v. [...]"). A sheet on the ground reads "brabant Water water".

“I know that every company likes to market itself as highly knowledgeable, proactive, innovative, and so on, but I’ve never actually seen that in practice… until I met Ideo.”

Ideo is streamlining the inspection and maintenance processes of the Belgian water utility Water-Link through its mobility solutions.

Technician adjusts controls on blue industrial panels, performing field service management among large tanks and pipes in a factory. Text: Work Zone, www.work-zone.nl

The planning has become complete and clear with the use of SAP MRS.

In close collaboration with KU Leuven, involving both key users and IT, Ideo ensured that the implementation proceeded smoothly and seamlessly, leveraging their necessary domain expertise.

A vast, ornate wooden library reading room is filled with people studying at long tables. Towering bookshelves line walls, illuminated by large windows and cylindrical hanging lights.

Successful collaborations, satisfied partners