Ideo is a close-knit team of entrepreneurial professionals with a predilection for technology. Within this technology we create solutions, which help you as a client to move forward. By improving your service and maintenance processes, your competitive position will be enhanced and this will provide a higher level of service to your customers. Ideo was founded in 1998 and has meanwhile become the leading business in SAP service and maintenance processes.
All of our colleagues are extremely customer oriented, which is why we would rather deliver you a working solution than the mere technology. This can only come about by listening to you and by daring to ask follow-up questions. We shall not hesitate to provide solutions which were not as such requested.
On order to bring about our promises we utilise SAP products and complementary SAP products. All services and products provided by Ideo are focused on service and maintenance products, with a focus on Planning, Mobility, Document Management, an GIS. In the instances standard SAP falls short Ideo has developed their own products and templates in SAP. As market leader we have a reputation to uphold.
SAP products offer us security. You will find security in the business cases we always draft beforehand; What happens when we do nothing? What happens when we do this? We swiftly come to the point, allowing us to take concrete steps. Afterwards we test the goals. To improve the chances for success we deliver, aside from the products, a seamless integration and the appropriate support for your employees during the entire implementation. To ensure that process and man are aligned and the chosen solution is carried by the people who have to work with it. Ideo unburdens during the entire process.
We experience great pride when once again the agreed upon goals have been met. The results are shared with the team to ensure that new clients can also profit from the experience.
Our clients appreciate our pragmatic approach, the personal contact, and our ability to quickly change gears. We swiftly come to the point, allowing us to take concrete steps.
For a quick and successful implementation we offer Consultancy & Support. Our consultants are highly skilled in project based work, be it business economic advice or programming custom products to expand on standard SAP.
We always deliver the agreed upon results, offer seamless product integration, and the delegation of knowledge to your employees.
IT cost management is important, but creating more business value due to the utilisation of a more streamlined process means our clients can keep or improve their competitive position. Ideo operates with the creed ‘more with less’. Create maximal value through the standardisation of processes utilising SAP’s best practices and the branch. Combine this with a focus on involving Business with IT to reach a simple and easy to accept solution. Our experience and innovative power keep project risk low, ensure quick implementations, and maximal Business acceptance.
Martin Maurer – Founder and Director Ideo
In order to create maximum business value Ideo provides solutions in standard SAP and complementary SAP products. To optimally serve our clients we have developed branch specific products and templates in SAP. All services and products supplied by Ideo are specifically targeted to service and maintenance processes:
“ILT inspections clearly showed that the required number of visits were not getting done. Currently, Vitens inspectors are making double to number of visits every year.”
Vitens I Ideo mobile forms
“Together with the mobile maintenance solution Ideo Mobile Quality Management, MQM in short, it is possible to carry out structured mobile inspections, to register maintenance data in the field, and to digitalise work folders in SAP.”
“SAP MRS offers RET real-time insight into the availability of personnel, planned assignments, one clear-cut way of working, and one central place for registration.”
“Twence won a Silver Award in the category Rapid Delivery. Ideo successfully implemented the report portal during this project.”
“The client receives better service due to improved communication between the technical specialist and front desk.”
Plantin and Tetterode
“CareCTRL by Pinkroccade Healthcare, partner to Ideo, is a custom-made product for the Dutch healthcare system and seamlessly connects with modern processes and practices.”
“Bosch Thermo technology Belgium analyses its processes and sets requirements on using Ideo business consultancy.”
Bosch Thermotechnologie Belgium
“This application has been equiped with only minimal configurations and adjustments to support the entire rental mutation inspection process making typing written tickets a thing of the past.”
“Pidpa supports its external employees with the mobile solution Ideo Mobile Service and Asset management.”
“The combined sollution of Ctac and Ideo allows housing corporations to carry out both planned and unplanned maintenance processes and rental mutations completely mobile.”
“The excellent collaboration between Ideo and Alliander’s business and functional experts is the reason this project was realised on time and within budget.”
Alliander | Digital surveying
“The utilisation of SAP MRS and Ideo’s Mobile Work Management makes that work processes can be carried out more efficiently, which saves costs.”
“Measurements specialists from Alliander work more efficiently using MQM. The digitalisaton of the calibration process makes a paper administration obsolete and improves quality.”
Alliander | Digitalisation calibration process
“The worldwide introduction of a new mobile application requires project employees to have exceptional communicative skills during the preparation and execution. In this project Ideo set up a Proof of Concept, PoC in short.”
“SAP MRS makes it possible to manage and realise a long term planning. A number of SAP products were utilised to realise the desired functionality of the deployment planning.”
“The highest standards in the fields of safety, reliability, efficiency, and durability when planning our employees.”
“Optimally utilising inhouse mechanics leads to great client satisfaction and saves in costs.”
“Simple appointment registration with SAP MRS through the Web. The Planning and Appointment System for vehicle inspection had to become simpler and more uniform for the client, be it the dealership or the manufacturer. The client can now use a web portal to directly plan an appointment.”
“The digitalisation means contractors are brought up to speed more quickly in case of deviations in quality.”
Alliander | Digitalising inspections
“AMC saves valuable time as employees can access a digital worksheet on their iPad, iPad mini or iPhone which is directly linked to planning with SAP MRS.”
“Every department can have its own profile to ensure that the correct data is available to a planner and he/she receives an alert when planning rules are being violated.”
“The mobile sollutions provide a real-time availability of activity information in SAP, which means that all decisions are based on current data.”
Waterleiding Maatschappij Limburg (WML)
“The introduction of CareCTRL means that the quality and efficiency of business conduct is better secured. Considerable savings are expected on purchase and logistics.”
GGZ-organisation Vincent van Gogh
“By the new work order management 180 mechanics are much more effective and data quality goes up.”Play video
Vitens | Mobile App
“The inspectors can carry out their activities more simply on their mobile devices and can send any gathered inspection data directly to the SAP back-end system.”
Employment at Ideo is employment in a close-knit team of entrepreneurial professionals.
Do you have predilection for technology, can you hear and dare you to ask to help our customers? Check the vacancies.Working at Ideo