A technician should return as few times as possible for the same problem. And the problem also needs to be fixed as soon as possible. In other words, a high first-time-fix rate and a low mean-time-to-repair rate. To achieve this, he/she must have good asset and order information in the field. How do you get that?

The digital workplace

The digital workplace of a technician consists of a smartphone, tablet or laptop on which he/she has a number of things at their disposal: a work order list, asset information, order details, required spare parts, geographic map material, digital manuals and drawings.

Fast and efficient paperwork

With the limited available resources, it is important that your technicians can do good and fast paperwork, so that they focus on solving the malfunction and carrying out maintenance. The right mobile app supports your employees in quickly reporting the work done, materials used, hours worked and inspection results.

Ideo provides control

Ideo makes your technician happy

In our opinion, the mobile solution for technicians should be user-friendly and intuitive. Ideo has been implementing mobile solutions since its emergence in the field of maintenance (2003). We are the mobile experts who know exactly which mobile solution is most suitable for you.

Advantages / highlights

  • Reduction of administrative pressure
  • All asset information is available on mobile (digital workplace)
  • High first-time-fix rate
  • Low mean-time-to-repair time
  • Increased hands-on-tool time


  • Mechanics
  • Technicians
  • Supervisors
  • Inspectors

What others say about Ideo

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