The administrative burden for the technician must be as low as possible, and at the same time, maintenance must be carried out quickly and effectively. That’s why Ideo believes that every technician should be equipped with a smartphone or tablet. This way they have access to the correct asset information no matter where they are.
Focus on "the work to be done" through the digital workplace
A technician should return as few times as possible for the same problem. And the problem also needs to be fixed as soon as possible. In other words, a high first-time-fix rate and a low mean-time-to-repair rate. To achieve this, he/she must have good asset and order information in the field. How do you get that?
The digital workplace of a technician consists of a smartphone, tablet or laptop on which he/she has a number of things at their disposal: a work order list, asset information, order details, required spare parts, geographic map material, digital manuals and drawings.
With the limited available resources, it is important that your technicians can do good and fast paperwork, so that they focus on solving the malfunction and carrying out maintenance. The right mobile app supports your employees in quickly reporting the work done, materials used, hours worked and inspection results.
In our opinion, the mobile solution for technicians should be user-friendly and intuitive. Ideo has been implementing mobile solutions since its emergence in the field of maintenance (2003). We are the mobile experts who know exactly which mobile solution is most suitable for you.
Having easy access to asset information and activities at all locations is required these days. SAP Asset Manager is the application that makes information available to all mobile users.More info
SAM Smart Asset Management is de razendsnelle hulp die beschikbaar is als offline mobiele service- en onderhoudsapp en werkt op ieder gewenst device.More info
Ideo Mobile Service and Asset Management, MSA in short, is the mobile application for your external employees to carry out all daily activities. Ideo MSA completely integrates with your SAP service and maintenance process. This application is always available and automatically adjusts itself to the work process, such as inspection, maintenance, malfunctions, etc.More info
“By the new work order management 180 mechanics are much more effective and data quality goes up.”Play video
Vitens | Mobile App
“The digitalisation means contractors are brought up to speed more quickly in case of deviations in quality.”
Alliander | Digitalising inspections
“The client receives better service due to improved communication between the technical specialist and front desk.”
Plantin and Tetterode
“This project once again brings to the forefront that due attention to the right details at the proper time ensures a successful implementation.”
“Together with the mobile maintenance solution Ideo Mobile Quality Management, MQM in short, it is possible to carry out structured mobile inspections, to register maintenance data in the field, and to digitalise work folders in SAP.”
“The excellent collaboration between Ideo and Alliander’s business and functional experts is the reason this project was realised on time and within budget.”
Alliander | Digital surveying
“Every department can have its own profile to ensure that the correct data is available to a planner and he/she receives an alert when planning rules are being violated.”
“The worldwide introduction of a new mobile application requires project employees to have exceptional communicative skills during the preparation and execution. In this project Ideo set up a Proof of Concept, PoC in short.”
“ILT inspections clearly showed that the required number of visits were not getting done. Currently, Vitens inspectors are making double to number of visits every year.”
Vitens I Ideo mobile forms
“Twence won a Silver Award in the category Rapid Delivery. Ideo successfully implemented the report portal during this project.”
“Pidpa supports its external employees with the mobile solution Ideo Mobile Service and Asset management.”
“Measurements specialists from Alliander work more efficiently using MQM. The digitalisaton of the calibration process makes a paper administration obsolete and improves quality.”
Alliander | Digitalisation calibration process
“The utilisation of SAP MRS and Ideo’s Mobile Work Management makes that work processes can be carried out more efficiently, which saves costs.”
Want to know what Mobility can do for your organization?
Leave your details via the form and we will contact you to discuss the possibilities.
Or contact us directly.