Do you also want to have information and processes at your disposal while on route? With SAP Mobility you can safely access both any time anywhere.
The job description for mechanics and external employees has been subjected to a lot of change. From an executor who went door to door to carry out service requests to a company ambassador reaching out to clients pro-actively about ending maintenance contracts and interesting offers. Thanks to Ideo’s Mobility the external employee has more autonomy in planning their activities. There are also changes for the mechanic who aside from repairs in the plant can now improve the data quality of assets and carry out inspections more quickly with a mobile solution.
Over the past years Ideo has successfully optimised service and maintenance processes by utilising mobile applications for many clients in many different branches. Choosing the correct mobile solution yields a lot of value within the organisation. An employee works better and more efficiently when the latest and most relevant information is accessible in the field. Based on an extensive portfolio and knowledge of the best practices Ideo always provides a fitting solution for a specific situation.
The mobile solution from the Mobility portfolio is very advantageous for multiple target groups. The mechanic has an overview of current asset data on site and this increases productivity. External employee planning is optimised and invoices for instance can be send out more quickly. Ideo’s Mobility products are free-standing products supplementing standard SAP products. They are always based on robust SAP technology which means time consuming and expensive interfaces are obsolete. The products integrate seamlessly and work can commence quickly and efficiently.
All services and products supplied by Ideo are specifically targeted to service and maintenance processes. For a quick and successful implementation we offer Consultancy & Support.
Use the FSM 360 Solution Packages from Ideo to make quick and optimal use of the standard SAP Field Service Management solution. Fully tailored to your needs, our packages are specially configured for customer-oriented or more asset-driven organisations.
More infoWith SAP Field Service Management (SAP FSM), your service and maintenance processes become more efficient and your customer satisfaction is increased. SAP Field Service Management is the all-in-one platform for service that supports intake, planning and mobile handling.
More infoIdeo Mobile Service and Asset Management, MSA in short, is the mobile application for your external employees to carry out all daily activities. Ideo MSA completely integrates with your SAP service and maintenance process. This application is always available and automatically adjusts itself to the work process, such as inspection, maintenance, malfunctions, etc.
More infoSAM Smart Asset Management is a rapid tool available as offline mobile service and maintenance app and runs on any desired device.
More infoWant to know what Mobility can do for your organization?
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