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Maasdelta Groep substantially improved and accelerated their maintenance process thanks to Ideo’s mobile solutions.

About Maasdelta Groep

The Foundation Maasdelta Groep rents out approximately 16.500 residences and business premises in Hellevoetsluis, Spijkenisse, Maassluis, and Rotterdam. They offer their clients a variety of rental homes as well as owner-occupied houses from local branches.

The Challenge

Along with many other companies Maasdelta Groep has to deal with the unplanned maintenance of their assets. A realtime planning and continuing access to important data is crucial to carrying out work efficiently.

The combined solution of Ctac and Ideo allows housing corporations to carry out both planned and unplanned maintenance processes and rental mutations completely mobile.

Selected Solution

The Rotterdam corporation substantially improved and accelerated their maintenance process. This was realised by utilising two of Ideo’s proven mobile products, namely Mobile Experts and Mobile Rental Inspection.

Ideo’s innovative solution based on SAP functions as a switch between clients, corporation, and contractors. The unplanned maintenance process is easy and accessible thanks to SAP/CHARE. 1. Every contact with clients is handled in one call. 2. There is a real-time planning. 3. All activities are 100% mobile. 4. Paper is no longer needed.

The utilisation of these products allows Maasdelta Groep to carry out repair requests by their experts completely mobile. Furthermore, it is possible for Maasdelta Groep to carry out mobile inspections for the purpose of mutations, deliveries, and major maintenance. Both Mobile Experts and Mobile Rental Inspection are controlled by real-time planning and are carried out by SAP MRS. Additionally, both completely support a paperless completion of these processes. The combined solution of Ctac and Ideo allows housing corporations, such as Maasdelta Groep to carry out both planned and unplanned maintenance processes and rental mutations completely mobile. A corporation thus realises an optimal planning and utilisation of personnel.

Result and Advantages

  • The ability to carry out mobile inspections for the purpose of mutations, deliveries, and major maintenance.
  • The ability to carry out repair requests completely mobile.
  • A real-time planning implemented in SAP MRS.
  • A completely paperless completion of processes.
  • An optimal planning and utilisation of personnel.

Facts

Client: Maasdelta Groep

Utilised Solutions:

  • Ideo Mobile Experts
  • Ideo Mobile Rental Inspections

 

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