Do you want to improve employee effectiveness and internal client satisfaction? Make informed choices thanks to direct insight into all relevant data on planboard.
Optimising and automatising the planning processes is a requirement whether it is used to make a planning for 10 or 10,000 employees. In the service domain it yields an optimal service, more profit, and increased client satisfaction. In the domain of maintenance the utilisation of the correct planning solution means a shorter downtime and a long term overview.
Ideo helps you increase employee productivity or improve your organisation’s service. We offer a fitting planning solution for every organisation, which seamlessly integrates with SAP ERP or SAP CRM.
All services and products supplied by Ideo are specifically targeted to service and maintenance processes. For a quick and successful implementation we offer Consultancy & Support.
Increase customer lifetime value and stimulate the growth of your organisation.More info
Ideo Appointment Booking takes care of comprehensive work preparation and planning. A timeslot can directly be selected in which an appointment with the client can be confirmed. Your schedule is always up to date.More info
Ideo MeerJarenOnderhoudsPlanning (MJOP) gives you an efficient tool with which you can simply put together multiannual plans for buildings and grounds. This mobile solution offers support for condition and shortcoming assessment (NEN2767).More info
Ideo’s Multi annual Maintenance Planning is an efficient tool with which multi annual plans for buildings and construction sites can be easily developed. The mobile solution offers support to condition monitoring and defect registration NEN2767.More info
“The worldwide introduction of a new mobile application requires project employees to have exceptional communicative skills during the preparation and execution. In this project Ideo set up a Proof of Concept, PoC in short.”
“Optimally utilising inhouse mechanics leads to great client satisfaction and saves in costs.”
“ILT inspections clearly showed that the required number of visits were not getting done. Currently, Vitens inspectors are making double to number of visits every year.”
Vitens I Ideo mobile forms
“Every department can have its own profile to ensure that the correct data is available to a planner and he/she receives an alert when planning rules are being violated.”
“SAP MRS offers RET real-time insight into the availability of personnel, planned assignments, one clear-cut way of working, and one central place for registration.”
“Simple appointment registration with SAP MRS through the Web. The Planning and Appointment System for vehicle inspection had to become simpler and more uniform for the client, be it the dealership or the manufacturer. The client can now use a web portal to directly plan an appointment.”
“The inspectors can carry out their activities more simply on their mobile devices and can send any gathered inspection data directly to the SAP back-end system.”