Packages
FSM Customer360 | FSM Asset 360 | |||
S | M | S | M | |
Backend | ||||
Intake: Service Call Management | x | x | x | x |
Dashboarding: Operational Report | x | x | x | x |
Triggers: Customer Self Service Portal | x | x | ||
Checks: Confirmation Workflow | x | x | ||
Administration: Maintenance Functions | x | x | x | x |
Planning Board | ||||
Planning: Dispatching Gantt | x | x | x | x |
Planning: Service Map | x | x | ||
Planning: Automatic & Advanced Scheduling | x | x | ||
Planning: Crowd Workforce | x | x | ||
Mobile App | ||||
Mobile App: Work Order Management | x | x | x | x |
Mobile App: Checklists & Smartforms | x | x | x | x |
Backend Integration | ||||
Standalone | x | x | x | x |
SAP PM/CS Integration (SAP S/4 HANA on-premise / SAP ECC) | y | y | y | y |
SAP S/4 Service Integration (SAP S/4 HANA on-premise / SAP S/4 HANA Cloud) | y | y | y | y |
SAP CX Service Cloud Integration (former C4C) | y | y | y | y |